Returns & Exchanges

We want you to be fully satisfied with your VALLON gear, which is why we offer a 30-day return policy for all unused products in their original packaging. Whether you need a different fit or a different lens, our streamlined process ensures you get back to your outdoor adventures as quickly as possible.

1

Start Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Follow the prompts to generate a prepaid shipping label and download the return documentation required for processing.

3

Pack Your Gear

Securely place the eyewear in its original hard case and box, ensuring all protective films and tags remain intact to qualify for a full refund.

4

Ship and Track

Drop off your package at the designated carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing